Western Medical Hospice

For-Profit24 years operating

Mayaguez, Puerto Rico — Mayaguez County

Western Medical Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 59th percentile in Puerto Rico. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 59% of hospices in Puerto Rico

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life61.7

State avg: 46.1

Pain screening100

State avg: 89.4

Pain assessmentNot reported
Breathing difficulty screening100

State avg: 89.4

Breathing difficulty treatment100

State avg: 89.4

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Puerto Rico CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend78
Timely care73
Team communication78
Respect88
Emotional & spiritual support86
Symptom management68
Caregiver training72
Treatment preferences documented100

State avg: 89.4

Beliefs & values addressed100

State avg: 89.4

8

HCI Score

out of 10

59%

Percentile

in Puerto Rico

#18

State Rank

in Puerto Rico

HCI composite score8

State avg: 8.1

HIS composite score100

State avg: 89.4

Continuous care / inpatient days0
Gaps in nursing visits63.8
Nurse care minutes per day11.2

About this provider

Western Medical Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Puerto Rico.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
63.8
Nurse care minutes per day
11.2
Visits near death
80.3
Per-beneficiary spending
$14122

Process Quality Measures (HIS)

Composite score
100
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
Not reported
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
61.7%
Nurse care minutes / day
11.2
Per-beneficiary spending
$14122
Avg daily census
64 patients

Patient Mix

Cancer
9%
Dementia
39%
Heart disease
27%
Respiratory
9%
Stroke
9%

Data Sources

CCN
401561
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Mayaguez, PR 00682

(787) 883-5898