Hospicio Krystal Inc.

Non-Profit6 years operating

Mayaguez, Puerto Rico — Mayaguez County

Hospicio Krystal Inc. is a non-profit hospice provider that scores above average overall, ranking in the 29th percentile in Puerto Rico. They perform particularly well in end-of-life presence and family communication, meeting or exceeding state benchmarks in these areas. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Some measures not reported by this provider.

Wayven Quality Score

Above Average

Above 29% of hospices in Puerto Rico

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

5 measures not reported

Visits in last days of life51.5

State avg: 46.1

Pain screeningNot reported
Pain assessmentNot reported
Breathing difficulty screeningNot reported
Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

2 measures not reported

Note: Family satisfaction scores are from the Puerto Rico CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend78
Timely care73
Team communication78
Respect88
Emotional & spiritual support86
Symptom management68
Caregiver training72
Treatment preferences documentedNot reported
Beliefs & values addressedNot reported

1 measure not reported

8

HCI Score

out of 10

29%

Percentile

in Puerto Rico

#30

State Rank

in Puerto Rico

HCI composite score8

State avg: 8.1

HIS composite scoreNot reported
Continuous care / inpatient days0
Gaps in nursing visits8.6
Nurse care minutes per day18.2

About this provider

Hospicio Krystal Inc. performs strongly in Process Integrity, placing them among the better providers in Puerto Rico.

Their Comfort & Pain Management scores are near the state average.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
8.6
Nurse care minutes per day
18.2
Visits near death
97.5
Per-beneficiary spending
$8117

Process Quality Measures (HIS)

Composite score
Not reported
Treatment preferences
Not reported
Beliefs & values
Not reported
Pain screening
Not reported
Pain assessment
Not reported
Dyspnea screening
Not reported
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
51.5%
Nurse care minutes / day
18.2
Per-beneficiary spending
$8117
Avg daily census
9 patients

Patient Mix

Cancer
Not reported
Dementia
37%
Heart disease
Not reported
Respiratory
0%
Stroke
Not reported

Data Sources

CCN
401575
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Mayaguez, PR 00680

(787) 805-6325