Open Arms Hospice

For-Profit6 years operating

Novi, Michigan — Oakland County

Open Arms Hospice is a for-profit hospice provider that scores well above average overall, ranking in the 39th percentile in Michigan. They perform particularly well in end-of-life presence, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 39% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life74.9

State avg: 62.2

Pain screening96.9

State avg: 92.3

Pain assessment81.6

State avg: 92.3

Breathing difficulty screening98.1

State avg: 92.3

Breathing difficulty treatment93

State avg: 92.3

Bowel care for pain medication patients100

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed100

State avg: 92.3

9

HCI Score

out of 10

39%

Percentile

in Michigan

#106

State Rank

in Michigan

HCI composite score9

State avg: 9

HIS composite score87.6

State avg: 92.3

Continuous care / inpatient days0
Gaps in nursing visits66.4
Nurse care minutes per day10.6

About this provider

Open Arms Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Michigan.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
66.4
Nurse care minutes per day
10.6
Visits near death
98.1
Per-beneficiary spending
$19615

Process Quality Measures (HIS)

Composite score
87.6
Treatment preferences
100
Beliefs & values
100
Pain screening
96.9
Pain assessment
81.6
Dyspnea screening
98.1
Dyspnea treatment
93
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
74.9%
Nurse care minutes / day
10.6
Per-beneficiary spending
$19615
Avg daily census
59 patients

Patient Mix

Cancer
8%
Dementia
57%
Heart disease
17%
Respiratory
Not reported
Stroke
5%

Data Sources

CCN
231671
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Novi, MI 48375

(248) 979-5572