Harbor Hospice

Non-Profit40 years operating

Muskegon, Michigan — Muskegon County

Harbor Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 45th percentile in Michigan. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 45% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life52.2

State avg: 62.2

Pain screening97

State avg: 92.3

Pain assessment99

State avg: 92.3

Breathing difficulty screening99.6

State avg: 92.3

Breathing difficulty treatment97.3

State avg: 92.3

Bowel care for pain medication patients99.4

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented99.8

State avg: 92.3

Beliefs & values addressed99.2

State avg: 92.3

9

HCI Score

out of 10

45%

Percentile

in Michigan

#95

State Rank

in Michigan

HCI composite score9

State avg: 9

HIS composite score93.8

State avg: 92.3

Continuous care / inpatient days0.8
Gaps in nursing visits61.1
Nurse care minutes per day14.9

About this provider

Harbor Hospice performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.8
Gaps in nursing visits
61.1
Nurse care minutes per day
14.9
Visits near death
82.2
Per-beneficiary spending
$9274

Process Quality Measures (HIS)

Composite score
93.8
Treatment preferences
99.8
Beliefs & values
99.2
Pain screening
97
Pain assessment
99
Dyspnea screening
99.6
Dyspnea treatment
97.3
Opioid bowel care
99.4

Utilization & Operations

Visits in last days of life
52.2%
Nurse care minutes / day
14.9
Per-beneficiary spending
$9274
Avg daily census
134 patients

Patient Mix

Cancer
31%
Dementia
18%
Heart disease
16%
Respiratory
10%
Stroke
9%

Data Sources

CCN
231508
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Muskegon, MI 49441

(231) 728-3442