Heartland Hospice

For-Profit33 years operating

Midland, Michigan — Midland County

Heartland Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 73rd percentile in Michigan. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 73% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life55

State avg: 62.2

Pain screening98.4

State avg: 92.3

Pain assessment99.2

State avg: 92.3

Breathing difficulty screening99.2

State avg: 92.3

Breathing difficulty treatment97.4

State avg: 92.3

Bowel care for pain medication patients97.3

State avg: 92.3

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed99.6

State avg: 92.3

10

HCI Score

out of 10

73%

Percentile

in Michigan

#47

State Rank

in Michigan

HCI composite score10

State avg: 9

HIS composite score95.3

State avg: 92.3

Continuous care / inpatient days0.1
Gaps in nursing visits57
Nurse care minutes per day10.9

About this provider

Heartland Hospice performs strongly in Process Integrity, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
57
Nurse care minutes per day
10.9
Visits near death
94.6
Per-beneficiary spending
$15318

Process Quality Measures (HIS)

Composite score
95.3
Treatment preferences
100
Beliefs & values
99.6
Pain screening
98.4
Pain assessment
99.2
Dyspnea screening
99.2
Dyspnea treatment
97.4
Opioid bowel care
97.3

Utilization & Operations

Visits in last days of life
55%
Nurse care minutes / day
10.9
Per-beneficiary spending
$15318
Avg daily census
177 patients

Patient Mix

Cancer
22%
Dementia
28%
Heart disease
20%
Respiratory
12%
Stroke
7%

Data Sources

CCN
231550
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Midland, MI 48642

(989) 667-3340