The Care Team Hospice

Other8 years operating

Gaylord, Michigan — Otsego County

The Care Team Hospice is a hospice provider that scores well above average overall, ranking in the 26th percentile in Michigan. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 26% of hospices in Michigan

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life48.3

State avg: 62.2

Pain screening97.4

State avg: 92.3

Pain assessment94.3

State avg: 92.3

Breathing difficulty screening98.7

State avg: 92.3

Breathing difficulty treatment84.8

State avg: 92.3

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Michigan CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support90
Symptom management74
Caregiver training73
Treatment preferences documented100

State avg: 92.3

Beliefs & values addressed97.4

State avg: 92.3

8

HCI Score

out of 10

26%

Percentile

in Michigan

#127

State Rank

in Michigan

HCI composite score8

State avg: 9

HIS composite score88.2

State avg: 92.3

Continuous care / inpatient days0
Gaps in nursing visits65.9
Nurse care minutes per day10.7

About this provider

The Care Team Hospice performs strongly in Family Support, placing them among the better providers in Michigan.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
65.9
Nurse care minutes per day
10.7
Visits near death
90.4
Per-beneficiary spending
$23582

Process Quality Measures (HIS)

Composite score
88.2
Treatment preferences
100
Beliefs & values
97.4
Pain screening
97.4
Pain assessment
94.3
Dyspnea screening
98.7
Dyspnea treatment
84.8
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
48.3%
Nurse care minutes / day
10.7
Per-beneficiary spending
$23582
Avg daily census
38 patients

Patient Mix

Cancer
21%
Dementia
31%
Heart disease
25%
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
231659
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Gaylord, MI 49735

(989) 447-7445