Mercy Hospice

Non-Profit39 years operating

Fort Smith, Arkansas — Sebastian County

Mercy Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 47th percentile in Arkansas. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 47% of hospices in Arkansas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life43.8

State avg: 67

Pain screening99.2

State avg: 95

Pain assessment95.3

State avg: 95

Breathing difficulty screening99.3

State avg: 95

Breathing difficulty treatment98.4

State avg: 95

Bowel care for pain medication patients100

State avg: 95

Note: Family satisfaction scores are from the Arkansas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend87
Timely care82
Team communication83
Respect91
Emotional & spiritual support91
Symptom management77
Caregiver training78
Treatment preferences documented100

State avg: 95

Beliefs & values addressed100

State avg: 95

10

HCI Score

out of 10

47%

Percentile

in Arkansas

#25

State Rank

in Arkansas

HCI composite score10

State avg: 9.4

HIS composite score93.3

State avg: 95

Continuous care / inpatient days3.2
Gaps in nursing visits57.4
Nurse care minutes per day11.8

About this provider

Mercy Hospice performs strongly in Process Integrity, placing them among the better providers in Arkansas.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
3.2
Gaps in nursing visits
57.4
Nurse care minutes per day
11.8
Visits near death
90.9
Per-beneficiary spending
$6084

Process Quality Measures (HIS)

Composite score
93.3
Treatment preferences
100
Beliefs & values
100
Pain screening
99.2
Pain assessment
95.3
Dyspnea screening
99.3
Dyspnea treatment
98.4
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
43.8%
Nurse care minutes / day
11.8
Per-beneficiary spending
$6084
Avg daily census
60 patients

Patient Mix

Cancer
31%
Dementia
7%
Heart disease
14%
Respiratory
13%
Stroke
10%

Data Sources

CCN
041504
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Fort Smith, AR 72903

(479) 314-1150