Area Agency On Aging of Western Arkansas Inc.

For-Profit40 years operating

Fort Smith, Arkansas — Sebastian County

Area Agency On Aging of Western Arkansas Inc. is an established for-profit hospice provider that scores above average overall, ranking in the 4th percentile in Arkansas. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Above Average

In the bottom 96% in Arkansas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

3 measures not reported

Visits in last days of life35.2

State avg: 67

Pain screening96.9

State avg: 95

Pain assessmentNot reported
Breathing difficulty screening84.4

State avg: 95

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Arkansas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend87
Timely care82
Team communication83
Respect91
Emotional & spiritual support91
Symptom management77
Caregiver training78
Treatment preferences documented81.3

State avg: 95

Beliefs & values addressed78.1

State avg: 95

7

HCI Score

out of 10

4%

Percentile

in Arkansas

#44

State Rank

in Arkansas

HCI composite score7

State avg: 9.4

HIS composite score43.8

State avg: 95

Continuous care / inpatient days0.2
Gaps in nursing visits92.4
Nurse care minutes per day5.5

About this provider

Area Agency On Aging of Western Arkansas Inc. performs strongly in Family Support, placing them among the better providers in Arkansas.

Their Process Integrity scores are near the state average.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
7 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
92.4
Nurse care minutes per day
5.5
Visits near death
88.5
Per-beneficiary spending
$22788

Process Quality Measures (HIS)

Composite score
43.8
Treatment preferences
81.3
Beliefs & values
78.1
Pain screening
96.9
Pain assessment
Not reported
Dyspnea screening
84.4
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
35.2%
Nurse care minutes / day
5.5
Per-beneficiary spending
$22788
Avg daily census
16 patients

Patient Mix

Cancer
Not reported
Dementia
50%
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
041502
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Fort Smith, AR 72901

(479) 783-5550