Privacy Policy

We built Wayven to help families, not to collect their data. Here’s how we handle your privacy — in plain language.

Effective date: March 10, 2026

Overview

Wayven (wayven.co) is a free, independent website that helps families compare hospice care providers using publicly available quality data from the Centers for Medicare & Medicaid Services (CMS). We are committed to protecting your privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. The short version: we collect almost nothing, we don’t track you, and we never sell data.

What we do not collect

We designed Wayven to function without collecting personal information. Specifically, we do not:

  • Require or offer user accounts, logins, or registration
  • Collect names, email addresses, phone numbers, or mailing addresses
  • Process payments or collect financial information
  • Use tracking cookies, advertising pixels, or retargeting technologies
  • Collect health information or any protected health information (PHI)
  • Operate contact forms, newsletters, or email collection of any kind

What we do collect

IP-based geolocation

When you visit Wayven, we use a third-party service (ipapi.co) to determine your approximate geographic location based on your IP address. This is used solely to show you hospice providers near your city. We do not store your IP address in our database, and ipapi.co’s use of your IP address is governed by their own privacy policy. No browser permission prompt is required for this lookup — it uses your IP address only, not GPS or device location services.

Standard server logs

Our hosting provider (Vercel) automatically collects standard server logs when you visit any page. These logs may include your IP address, browser type, operating system, referring URL, pages visited, and timestamps. This is standard for virtually all websites and is necessary for security, performance monitoring, and abuse prevention. These logs are managed by Vercel and subject to Vercel’s privacy policy.

Essential cookies only

This site may set essential cookies required for basic functionality of the Next.js framework and our hosting provider. We do not use advertising cookies, tracking cookies, or third-party cookies designed to follow you across the web. You can disable cookies in your browser settings at any time without affecting your ability to use Wayven.

Third-party services

We use the following third-party services to operate Wayven:

Vercel

Website hosting and delivery. Vercel processes standard server request data necessary to serve web pages.

Supabase

Database hosting (PostgreSQL). Stores only publicly available CMS hospice provider data. No user data or personal information is stored in our database.

ipapi.co

IP-based geolocation service. Receives your IP address to determine your approximate city for local provider suggestions. We do not control how ipapi.co processes this data after the lookup.

We do not use Google Analytics, Facebook Pixel, or any advertising or social media tracking services.

About the provider data on this site

All hospice provider information displayed on Wayven is sourced from publicly available datasets published by the Centers for Medicare & Medicaid Services (CMS). This data is in the public domain and is accessible to anyone through the CMS Care Compare website. We do not collect, display, or process any private patient data or protected health information.

We never sell your data

We do not sell, rent, trade, or share visitor data with third parties for any purpose — commercial or otherwise. We do not participate in data broker networks. We do not provide visitor information to hospice providers, advertisers, or any other organization. This site has no advertising revenue, no referral fees, and no paid listings.

Your rights under state privacy laws

Several U.S. states have enacted consumer privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and similar legislation in other states.

Because Wayven does not collect personal information, does not create user profiles, does not sell data, and does not use targeted advertising, most provisions of these laws do not apply to our operations in practice. However, we respect the spirit of these regulations and affirm the following:

  • Right to know: This policy discloses all data practices. We collect no personal information beyond standard server logs.
  • Right to delete: We do not maintain any user accounts or personal data records to delete.
  • Right to opt out of sale: We do not sell personal information. Period.
  • Right to non-discrimination: All visitors receive the same service regardless of any privacy choices.

If you are a California resident and wish to make a request under the CCPA, or if you reside in any state with applicable privacy legislation and wish to exercise your rights, please contact us using the information below.

Children’s privacy (COPPA)

Wayven is not directed at children under the age of 13. We do not knowingly collect personal information from children. Since we do not collect personal information from any visitors, we do not have a mechanism to identify the age of our users. If you believe that a child under 13 has provided personal information to us in any way, please contact us so we can investigate and take appropriate action.

Do Not Track signals

Some browsers transmit “Do Not Track” (DNT) signals. Because Wayven does not track individual users in the first place, our practices are the same regardless of whether a DNT signal is received.

Changes to this policy

If we make material changes to our privacy practices, we will update this page and revise the effective date at the top. Our commitment to minimal data collection and zero data sales will not change.

Contact us

If you have questions about this Privacy Policy or our data practices, you can reach us at: privacy@wayven.co

Last updated: March 10, 2026