North Shore at Home

Other4 years operating

Glendale, Wisconsin — Milwaukee County

North Shore at Home is a hospice provider that scores well above average overall, ranking in the 24th percentile in Wisconsin. They perform particularly well in clinical care practices and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 76% in Wisconsin

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life69.9

State avg: 76

Pain screening98.7

State avg: 95

Pain assessment98.6

State avg: 95

Breathing difficulty screening100

State avg: 95

Breathing difficulty treatment95

State avg: 95

Bowel care for pain medication patients100

State avg: 95

Note: Family satisfaction scores are from the Wisconsin CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend84
Timely care77
Team communication81
Respect91
Emotional & spiritual support91
Symptom management72
Caregiver training71
Treatment preferences documented100

State avg: 95

Beliefs & values addressed100

State avg: 95

9

HCI Score

out of 10

24%

Percentile

in Wisconsin

#63

State Rank

in Wisconsin

HCI composite score9

State avg: 9.5

HIS composite score96.6

State avg: 95

Continuous care / inpatient days0
Gaps in nursing visits74.4
Nurse care minutes per day9.6

About this provider

North Shore at Home performs strongly in Comfort & Pain Management, placing them among the better providers in Wisconsin.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
74.4
Nurse care minutes per day
9.6
Visits near death
92.7
Per-beneficiary spending
$20750

Process Quality Measures (HIS)

Composite score
96.6
Treatment preferences
100
Beliefs & values
100
Pain screening
98.7
Pain assessment
98.6
Dyspnea screening
100
Dyspnea treatment
95
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
69.9%
Nurse care minutes / day
9.6
Per-beneficiary spending
$20750
Avg daily census
51 patients

Patient Mix

Cancer
15%
Dementia
13%
Heart disease
18%
Respiratory
7%
Stroke
19%

Data Sources

CCN
521608
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Glendale, WI 53217

(414) 885-0909