Journey Hospice

Non-Profit34 years operating

Sistersville, West Virginia — Tyler County

Journey Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 47th percentile in West Virginia. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 47% of hospices in West Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life71.8

State avg: 65.7

Pain screening98.1

State avg: 97.8

Pain assessment100

State avg: 97.8

Breathing difficulty screening99

State avg: 97.8

Breathing difficulty treatment100

State avg: 97.8

Bowel care for pain medication patients100

State avg: 97.8

Note: Family satisfaction scores are from the West Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend88
Timely care82
Team communication84
Respect92
Emotional & spiritual support90
Symptom management77
Caregiver training78
Treatment preferences documented100

State avg: 97.8

Beliefs & values addressed100

State avg: 97.8

10

HCI Score

out of 10

47%

Percentile

in West Virginia

#10

State Rank

in West Virginia

HCI composite score10

State avg: 9.8

HIS composite score97.1

State avg: 97.8

Continuous care / inpatient days0.9
Gaps in nursing visits61.6
Nurse care minutes per day8.4

About this provider

Journey Hospice performs strongly in Process Integrity, placing them among the better providers in West Virginia.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.9
Gaps in nursing visits
61.6
Nurse care minutes per day
8.4
Visits near death
95.4
Per-beneficiary spending
$10587

Process Quality Measures (HIS)

Composite score
97.1
Treatment preferences
100
Beliefs & values
100
Pain screening
98.1
Pain assessment
100
Dyspnea screening
99
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
71.8%
Nurse care minutes / day
8.4
Per-beneficiary spending
$10587
Avg daily census
20 patients

Patient Mix

Cancer
36%
Dementia
12%
Heart disease
14%
Respiratory
17%
Stroke
Not reported

Data Sources

CCN
511510
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Sistersville, WV 26175

(304) 447-2464