West Virginia Caring

Non-Profit36 years operating

Arthurdale, West Virginia — Preston County

West Virginia Caring is an established non-profit hospice provider that scores well above average overall, ranking in the 18th percentile in West Virginia. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 82% in West Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life62.2

State avg: 65.7

Pain screening99.5

State avg: 97.8

Pain assessment96.6

State avg: 97.8

Breathing difficulty screening99.7

State avg: 97.8

Breathing difficulty treatment95.3

State avg: 97.8

Bowel care for pain medication patients100

State avg: 97.8

Note: Family satisfaction scores are from the West Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend88
Timely care82
Team communication84
Respect92
Emotional & spiritual support90
Symptom management77
Caregiver training78
Treatment preferences documented99.8

State avg: 97.8

Beliefs & values addressed99.8

State avg: 97.8

10

HCI Score

out of 10

18%

Percentile

in West Virginia

#15

State Rank

in West Virginia

HCI composite score10

State avg: 9.8

HIS composite score90.6

State avg: 97.8

Continuous care / inpatient days0.5
Gaps in nursing visits31.9
Nurse care minutes per day25.1

About this provider

West Virginia Caring performs strongly in Process Integrity, placing them among the better providers in West Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.5
Gaps in nursing visits
31.9
Nurse care minutes per day
25.1
Visits near death
95.5
Per-beneficiary spending
$13432

Process Quality Measures (HIS)

Composite score
90.6
Treatment preferences
99.8
Beliefs & values
99.8
Pain screening
99.5
Pain assessment
96.6
Dyspnea screening
99.7
Dyspnea treatment
95.3
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
62.2%
Nurse care minutes / day
25.1
Per-beneficiary spending
$13432
Avg daily census
156 patients

Patient Mix

Cancer
24%
Dementia
11%
Heart disease
23%
Respiratory
17%
Stroke
6%

Data Sources

CCN
511504
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Arthurdale, WV 26520

(304) 864-0884