Gentiva
Liberty Lake, Washington — Spokane County
Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 56th percentile in Washington. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 56% of hospices in Washington
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 58.6
State avg: 94.9
State avg: 94.9
State avg: 94.9
State avg: 94.9
State avg: 94.9
Note: Family satisfaction scores are from the Washington CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 94.9
State avg: 94.9
10
HCI Score
out of 10
56%
Percentile
in Washington
#22
State Rank
in Washington
State avg: 9
State avg: 94.9
About this provider
Gentiva performs strongly in Process Integrity, placing them among the better providers in Washington.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 30.5
- Nurse care minutes per day
- 10.4
- Visits near death
- 91.9
- Per-beneficiary spending
- $18142
Process Quality Measures (HIS)
- Composite score
- 94.6
- Treatment preferences
- 99.5
- Beliefs & values
- 97.3
- Pain screening
- 98.4
- Pain assessment
- 98.5
- Dyspnea screening
- 100
- Dyspnea treatment
- 98.9
- Opioid bowel care
- 98.4
Utilization & Operations
- Visits in last days of life
- 65.7%
- Nurse care minutes / day
- 10.4
- Per-beneficiary spending
- $18142
- Avg daily census
- 89 patients
Patient Mix
- Cancer
- 12%
- Dementia
- 40%
- Heart disease
- 23%
- Respiratory
- 11%
- Stroke
- 5%
Data Sources
- CCN
- 501534
- CMS Region
- 10
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.