@heart Hospice

For-Profit8 years operating

Virginia Beach, Virginia — Virginia Beach City County

@heart Hospice is a for-profit hospice provider that scores well above average overall, ranking in the 84th percentile in Virginia. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 84% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life75.2

State avg: 60

Pain screening99.2

State avg: 95.8

Pain assessment100

State avg: 95.8

Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment100

State avg: 95.8

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed99.2

State avg: 95.8

10

HCI Score

out of 10

84%

Percentile

in Virginia

#19

State Rank

in Virginia

HCI composite score10

State avg: 9.2

HIS composite score99.2

State avg: 95.8

Continuous care / inpatient days0
Gaps in nursing visits40.2
Nurse care minutes per day10.8

About this provider

@heart Hospice performs strongly in Process Integrity, placing them among the better providers in Virginia.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
40.2
Nurse care minutes per day
10.8
Visits near death
93.5
Per-beneficiary spending
$21936

Process Quality Measures (HIS)

Composite score
99.2
Treatment preferences
100
Beliefs & values
99.2
Pain screening
99.2
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
75.2%
Nurse care minutes / day
10.8
Per-beneficiary spending
$21936
Avg daily census
55 patients

Patient Mix

Cancer
19%
Dementia
25%
Heart disease
12%
Respiratory
11%
Stroke
22%

Data Sources

CCN
491625
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Virginia Beach, VA 23452

(757) 961-4077