Heartland Hospice (roanoke)

For-Profit10 years operating

Roanoke, Virginia — Roanoke County

Heartland Hospice (roanoke) is an established for-profit hospice provider that scores well above average overall, ranking in the 67th percentile in Virginia. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 67% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life65.1

State avg: 60

Pain screening98.4

State avg: 95.8

Pain assessment96.8

State avg: 95.8

Breathing difficulty screening99.7

State avg: 95.8

Breathing difficulty treatment99.1

State avg: 95.8

Bowel care for pain medication patients97.7

State avg: 95.8

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed99

State avg: 95.8

10

HCI Score

out of 10

67%

Percentile

in Virginia

#38

State Rank

in Virginia

HCI composite score10

State avg: 9.2

HIS composite score94.5

State avg: 95.8

Continuous care / inpatient days0.4
Gaps in nursing visits53
Nurse care minutes per day11

About this provider

Heartland Hospice (roanoke) performs strongly in Process Integrity, placing them among the better providers in Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.4
Gaps in nursing visits
53
Nurse care minutes per day
11
Visits near death
94.1
Per-beneficiary spending
$19659

Process Quality Measures (HIS)

Composite score
94.5
Treatment preferences
100
Beliefs & values
99
Pain screening
98.4
Pain assessment
96.8
Dyspnea screening
99.7
Dyspnea treatment
99.1
Opioid bowel care
97.7

Utilization & Operations

Visits in last days of life
65.1%
Nurse care minutes / day
11
Per-beneficiary spending
$19659
Avg daily census
88 patients

Patient Mix

Cancer
17%
Dementia
13%
Heart disease
27%
Respiratory
14%
Stroke
19%

Data Sources

CCN
491617
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Roanoke, VA 24018

(540) 725-7600