Helping Hands Hospice, Inc.

For-Profit14 years operating

Pounding Mill, Virginia — Tazewell County

Helping Hands Hospice, Inc. is an established for-profit hospice provider that scores well above average overall, ranking in the 65th percentile in Virginia. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 65% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life19.2

State avg: 60

Pain screening100

State avg: 95.8

Pain assessment92.9

State avg: 95.8

Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment98.4

State avg: 95.8

Bowel care for pain medication patients100

State avg: 95.8

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed100

State avg: 95.8

10

HCI Score

out of 10

65%

Percentile

in Virginia

#40

State Rank

in Virginia

HCI composite score10

State avg: 9.2

HIS composite score93.6

State avg: 95.8

Continuous care / inpatient days0
Gaps in nursing visits17.9
Nurse care minutes per day18.9

About this provider

Helping Hands Hospice, Inc. performs strongly in Process Integrity, placing them among the better providers in Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
17.9
Nurse care minutes per day
18.9
Visits near death
93
Per-beneficiary spending
$14361

Process Quality Measures (HIS)

Composite score
93.6
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
92.9
Dyspnea screening
100
Dyspnea treatment
98.4
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
19.2%
Nurse care minutes / day
18.9
Per-beneficiary spending
$14361
Avg daily census
20 patients

Patient Mix

Cancer
17%
Dementia
32%
Heart disease
11%
Respiratory
28%
Stroke
Not reported

Data Sources

CCN
491604
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Pounding Mill, VA 24637

(276) 964-4313