Hospice & Palliative Care of Virginia

Other31 years operating

Norton, Virginia — Norton City County

Hospice & Palliative Care of Virginia is an established hospice provider that scores above average overall, ranking in the 5th percentile in Virginia. They perform particularly well in clinical care practices and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Above Average

In the bottom 95% in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life4.1

State avg: 60

Pain screening100

State avg: 95.8

Pain assessmentNot reported
Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment100

State avg: 95.8

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed100

State avg: 95.8

5

HCI Score

out of 10

5%

Percentile

in Virginia

#106

State Rank

in Virginia

HCI composite score5

State avg: 9.2

HIS composite score100

State avg: 95.8

Continuous care / inpatient days0
Gaps in nursing visits94.9
Nurse care minutes per day6.9

About this provider

Hospice & Palliative Care of Virginia performs strongly in Family Support, placing them among the better providers in Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
5 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
94.9
Nurse care minutes per day
6.9
Visits near death
43.1
Per-beneficiary spending
$13061

Process Quality Measures (HIS)

Composite score
100
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
Not reported
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
4.1%
Nurse care minutes / day
6.9
Per-beneficiary spending
$13061
Avg daily census
9 patients

Patient Mix

Cancer
28%
Dementia
Not reported
Heart disease
Not reported
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
491522
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Norton, VA 24273

(276) 679-7212