Riverside Hospice Care

Non-Profit33 years operating

Newport News, Virginia — Newport News City County

Riverside Hospice Care is an established non-profit hospice provider that scores well above average overall, ranking in the 92nd percentile in Virginia. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 92% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life41.3

State avg: 60

Pain screening100

State avg: 95.8

Pain assessment100

State avg: 95.8

Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment100

State avg: 95.8

Bowel care for pain medication patients100

State avg: 95.8

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed100

State avg: 95.8

10

HCI Score

out of 10

92%

Percentile

in Virginia

#10

State Rank

in Virginia

HCI composite score10

State avg: 9.2

HIS composite score100

State avg: 95.8

Continuous care / inpatient days0.2
Gaps in nursing visits38.3
Nurse care minutes per day12.8

About this provider

Riverside Hospice Care performs strongly in Process Integrity, placing them among the better providers in Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
38.3
Nurse care minutes per day
12.8
Visits near death
91.4
Per-beneficiary spending
$11087

Process Quality Measures (HIS)

Composite score
100
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
41.3%
Nurse care minutes / day
12.8
Per-beneficiary spending
$11087
Avg daily census
151 patients

Patient Mix

Cancer
29%
Dementia
14%
Heart disease
18%
Respiratory
7%
Stroke
23%

Data Sources

CCN
491509
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Newport News, VA 23601

(757) 594-2745