Heartland Hospice (newport News)
Newport News, Virginia — Newport News City County
Heartland Hospice (newport News) is an established for-profit hospice provider that scores well above average overall, ranking in the 39th percentile in Virginia. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Above 39% of hospices in Virginia
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 60
State avg: 95.8
State avg: 95.8
State avg: 95.8
State avg: 95.8
State avg: 95.8
Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 95.8
State avg: 95.8
9
HCI Score
out of 10
39%
Percentile
in Virginia
#69
State Rank
in Virginia
State avg: 9.2
State avg: 95.8
About this provider
Heartland Hospice (newport News) performs strongly in Process Integrity, placing them among the better providers in Virginia.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 9 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 64.8
- Nurse care minutes per day
- 10.7
- Visits near death
- 86.1
- Per-beneficiary spending
- $16864
Process Quality Measures (HIS)
- Composite score
- 96.3
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 97.2
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 96.9
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 64.3%
- Nurse care minutes / day
- 10.7
- Per-beneficiary spending
- $16864
- Avg daily census
- 65 patients
Patient Mix
- Cancer
- 26%
- Dementia
- 32%
- Heart disease
- 9%
- Respiratory
- 5%
- Stroke
- 15%
Data Sources
- CCN
- 491575
- CMS Region
- 3
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.