Gentiva Ii

For-Profit8 years operating

Newport News, Virginia — Newport News City County

Gentiva Ii is a for-profit hospice provider that scores well above average overall, ranking in the 36th percentile in Virginia. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 36% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life72.9

State avg: 60

Pain screening98.9

State avg: 95.8

Pain assessment100

State avg: 95.8

Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment95.6

State avg: 95.8

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed100

State avg: 95.8

9

HCI Score

out of 10

36%

Percentile

in Virginia

#72

State Rank

in Virginia

HCI composite score9

State avg: 9.2

HIS composite score95.6

State avg: 95.8

Continuous care / inpatient days0
Gaps in nursing visits54.8
Nurse care minutes per day10.5

About this provider

Gentiva Ii performs strongly in Comfort & Pain Management, placing them among the better providers in Virginia.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
54.8
Nurse care minutes per day
10.5
Visits near death
94.6
Per-beneficiary spending
$16534

Process Quality Measures (HIS)

Composite score
95.6
Treatment preferences
100
Beliefs & values
100
Pain screening
98.9
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
95.6
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
72.9%
Nurse care minutes / day
10.5
Per-beneficiary spending
$16534
Avg daily census
40 patients

Patient Mix

Cancer
29%
Dementia
19%
Heart disease
13%
Respiratory
Not reported
Stroke
22%

Data Sources

CCN
491622
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Newport News, VA 23606

(757) 874-1237