Centra Health, Hospice of the Hills

Non-Profit31 years operating

Lynchburg, Virginia — Lynchburg City County

Centra Health, Hospice of the Hills is an established non-profit hospice provider that scores well above average overall, ranking in the 90th percentile in Virginia. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 90% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life55

State avg: 60

Pain screening100

State avg: 95.8

Pain assessment100

State avg: 95.8

Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment99.6

State avg: 95.8

Bowel care for pain medication patients100

State avg: 95.8

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed100

State avg: 95.8

10

HCI Score

out of 10

90%

Percentile

in Virginia

#12

State Rank

in Virginia

HCI composite score10

State avg: 9.2

HIS composite score99.8

State avg: 95.8

Continuous care / inpatient days0.4
Gaps in nursing visits82.5
Nurse care minutes per day9.9

About this provider

Centra Health, Hospice of the Hills performs strongly in Process Integrity, placing them among the better providers in Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.4
Gaps in nursing visits
82.5
Nurse care minutes per day
9.9
Visits near death
87.2
Per-beneficiary spending
$17721

Process Quality Measures (HIS)

Composite score
99.8
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
99.6
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
55%
Nurse care minutes / day
9.9
Per-beneficiary spending
$17721
Avg daily census
167 patients

Patient Mix

Cancer
29%
Dementia
5%
Heart disease
16%
Respiratory
10%
Stroke
24%

Data Sources

CCN
491519
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Lynchburg, VA 24501

(804) 200-3204