Mountain Valley Hospice & Palliative Care

Non-Profit20 years operating

Galax, Virginia — Carroll County

Mountain Valley Hospice & Palliative Care is an established non-profit hospice provider that scores well above average overall, ranking in the 45th percentile in Virginia. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 45% of hospices in Virginia

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life62.5

State avg: 60

Pain screening100

State avg: 95.8

Pain assessment98.7

State avg: 95.8

Breathing difficulty screening100

State avg: 95.8

Breathing difficulty treatment99.2

State avg: 95.8

Bowel care for pain medication patients99.4

State avg: 95.8

Note: Family satisfaction scores are from the Virginia CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication81
Respect90
Emotional & spiritual support89
Symptom management74
Caregiver training76
Treatment preferences documented100

State avg: 95.8

Beliefs & values addressed99.9

State avg: 95.8

9

HCI Score

out of 10

45%

Percentile

in Virginia

#62

State Rank

in Virginia

HCI composite score9

State avg: 9.2

HIS composite score98.8

State avg: 95.8

Continuous care / inpatient days2.1
Gaps in nursing visits71.4
Nurse care minutes per day14.2

About this provider

Mountain Valley Hospice & Palliative Care performs strongly in Process Integrity, placing them among the better providers in Virginia.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
2.1
Gaps in nursing visits
71.4
Nurse care minutes per day
14.2
Visits near death
95.1
Per-beneficiary spending
$14832

Process Quality Measures (HIS)

Composite score
98.8
Treatment preferences
100
Beliefs & values
99.9
Pain screening
100
Pain assessment
98.7
Dyspnea screening
100
Dyspnea treatment
99.2
Opioid bowel care
99.4

Utilization & Operations

Visits in last days of life
62.5%
Nurse care minutes / day
14.2
Per-beneficiary spending
$14832
Avg daily census
167 patients

Patient Mix

Cancer
27%
Dementia
15%
Heart disease
13%
Respiratory
13%
Stroke
17%

Data Sources

CCN
491580
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Galax, VA 24333

(276) 728-1030