Gentiva

For-Profit17 years operating

Waco, Texas — Mclennan County

Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 56th percentile in Texas. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 56% of hospices in Texas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life77.1

State avg: 55.3

Pain screening98.6

State avg: 92.7

Pain assessment100

State avg: 92.7

Breathing difficulty screening100

State avg: 92.7

Breathing difficulty treatment100

State avg: 92.7

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication80
Respect90
Emotional & spiritual support88
Symptom management75
Caregiver training76
Treatment preferences documented100

State avg: 92.7

Beliefs & values addressed100

State avg: 92.7

8

HCI Score

out of 10

56%

Percentile

in Texas

#472

State Rank

in Texas

HCI composite score8

State avg: 8.5

HIS composite score98.6

State avg: 92.7

Continuous care / inpatient days0
Gaps in nursing visits37.5
Nurse care minutes per day11.9

About this provider

Gentiva performs strongly in Comfort & Pain Management, placing them among the better providers in Texas.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
37.5
Nurse care minutes per day
11.9
Visits near death
94.9
Per-beneficiary spending
$25195

Process Quality Measures (HIS)

Composite score
98.6
Treatment preferences
100
Beliefs & values
100
Pain screening
98.6
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
77.1%
Nurse care minutes / day
11.9
Per-beneficiary spending
$25195
Avg daily census
28 patients

Patient Mix

Cancer
18%
Dementia
34%
Heart disease
28%
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
671594
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Waco, TX 76710

(254) 399-0963