Touchstone Health

3 years operating

San Antonio, Texas — Bexar County

Touchstone Health is a hospice provider that scores well above average overall, ranking in the 34th percentile in Texas. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average and their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 34% of hospices in Texas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life46.7

State avg: 55.3

Pain screening100

State avg: 92.7

Pain assessment89.7

State avg: 92.7

Breathing difficulty screening100

State avg: 92.7

Breathing difficulty treatment95.7

State avg: 92.7

Bowel care for pain medication patients87.5

State avg: 92.7

Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication80
Respect90
Emotional & spiritual support88
Symptom management75
Caregiver training76
Treatment preferences documented100

State avg: 92.7

Beliefs & values addressed99.3

State avg: 92.7

6

HCI Score

out of 10

34%

Percentile

in Texas

#710

State Rank

in Texas

HCI composite score6

State avg: 8.5

HIS composite score90.8

State avg: 92.7

Continuous care / inpatient days0
Gaps in nursing visits87.9
Nurse care minutes per day7.2

About this provider

Touchstone Health performs strongly in Comfort & Pain Management, placing them among the better providers in Texas.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
6 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
87.9
Nurse care minutes per day
7.2
Visits near death
88.4
Per-beneficiary spending
$15244

Process Quality Measures (HIS)

Composite score
90.8
Treatment preferences
100
Beliefs & values
99.3
Pain screening
100
Pain assessment
89.7
Dyspnea screening
100
Dyspnea treatment
95.7
Opioid bowel care
87.5

Utilization & Operations

Visits in last days of life
46.7%
Nurse care minutes / day
7.2
Per-beneficiary spending
$15244
Avg daily census
38 patients

Patient Mix

Cancer
14%
Dementia
31%
Heart disease
21%
Respiratory
Not reported
Stroke
12%

Data Sources

CCN
A91534
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

San Antonio, TX 78216

(210) 541-8884