New Century Hospice of Dallas

For-Profit17 years operating

Richardson, Texas — Dallas County

New Century Hospice of Dallas is an established for-profit hospice provider that scores well above average overall, ranking in the 92nd percentile in Texas. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 92% of hospices in Texas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life68.6

State avg: 55.3

Pain screening99.3

State avg: 92.7

Pain assessment100

State avg: 92.7

Breathing difficulty screening100

State avg: 92.7

Breathing difficulty treatment99.4

State avg: 92.7

Bowel care for pain medication patients100

State avg: 92.7

Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication80
Respect90
Emotional & spiritual support88
Symptom management75
Caregiver training76
Treatment preferences documented99.6

State avg: 92.7

Beliefs & values addressed99.6

State avg: 92.7

10

HCI Score

out of 10

92%

Percentile

in Texas

#86

State Rank

in Texas

HCI composite score10

State avg: 8.5

HIS composite score98.6

State avg: 92.7

Continuous care / inpatient days0.3
Gaps in nursing visits46.4
Nurse care minutes per day11.6

About this provider

New Century Hospice of Dallas performs strongly in Process Integrity, placing them among the better providers in Texas.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
46.4
Nurse care minutes per day
11.6
Visits near death
91.6
Per-beneficiary spending
$20673

Process Quality Measures (HIS)

Composite score
98.6
Treatment preferences
99.6
Beliefs & values
99.6
Pain screening
99.3
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
99.4
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
68.6%
Nurse care minutes / day
11.6
Per-beneficiary spending
$20673
Avg daily census
82 patients

Patient Mix

Cancer
16%
Dementia
31%
Heart disease
22%
Respiratory
14%
Stroke
8%

Data Sources

CCN
671588
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Richardson, TX 75081

(972) 239-0907