Enlightened Heights Hospice and Palliative Care

For-Profit6 years operating

Lubbock, Texas — Lubbock County

Enlightened Heights Hospice and Palliative Care is a for-profit hospice provider that scores well above average overall, ranking in the 50th percentile in Texas. They perform particularly well in end-of-life presence and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 50% of hospices in Texas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life72

State avg: 55.3

Pain screening94.3

State avg: 92.7

Pain assessmentNot reported
Breathing difficulty screening99.2

State avg: 92.7

Breathing difficulty treatment97.1

State avg: 92.7

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication80
Respect90
Emotional & spiritual support88
Symptom management75
Caregiver training76
Treatment preferences documented99.2

State avg: 92.7

Beliefs & values addressed99.2

State avg: 92.7

8

HCI Score

out of 10

50%

Percentile

in Texas

#543

State Rank

in Texas

HCI composite score8

State avg: 8.5

HIS composite score89.4

State avg: 92.7

Continuous care / inpatient days0
Gaps in nursing visits77.2
Nurse care minutes per day9

About this provider

Enlightened Heights Hospice and Palliative Care performs strongly in Comfort & Pain Management, placing them among the better providers in Texas.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
77.2
Nurse care minutes per day
9
Visits near death
93.3
Per-beneficiary spending
$32769

Process Quality Measures (HIS)

Composite score
89.4
Treatment preferences
99.2
Beliefs & values
99.2
Pain screening
94.3
Pain assessment
Not reported
Dyspnea screening
99.2
Dyspnea treatment
97.1
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
72%
Nurse care minutes / day
9
Per-beneficiary spending
$32769
Avg daily census
83 patients

Patient Mix

Cancer
11%
Dementia
21%
Heart disease
30%
Respiratory
10%
Stroke
9%

Data Sources

CCN
971510
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Lubbock, TX 79423

(806) 993-3900