Heartsway Hospice of Northeast Texas

Non-Profit32 years operating

Longview, Texas — Gregg County

Heartsway Hospice of Northeast Texas is an established non-profit hospice provider that scores well above average overall, ranking in the 87th percentile in Texas. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 87% of hospices in Texas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life78.6

State avg: 55.3

Pain screening99

State avg: 92.7

Pain assessment100

State avg: 92.7

Breathing difficulty screening99

State avg: 92.7

Breathing difficulty treatment95.9

State avg: 92.7

Bowel care for pain medication patients97.8

State avg: 92.7

Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication80
Respect90
Emotional & spiritual support88
Symptom management75
Caregiver training76
Treatment preferences documented98.7

State avg: 92.7

Beliefs & values addressed98.3

State avg: 92.7

10

HCI Score

out of 10

87%

Percentile

in Texas

#143

State Rank

in Texas

HCI composite score10

State avg: 8.5

HIS composite score95.7

State avg: 92.7

Continuous care / inpatient days0
Gaps in nursing visits22.9
Nurse care minutes per day13.6

About this provider

Heartsway Hospice of Northeast Texas performs strongly in Process Integrity, placing them among the better providers in Texas.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
22.9
Nurse care minutes per day
13.6
Visits near death
99
Per-beneficiary spending
$16492

Process Quality Measures (HIS)

Composite score
95.7
Treatment preferences
98.7
Beliefs & values
98.3
Pain screening
99
Pain assessment
100
Dyspnea screening
99
Dyspnea treatment
95.9
Opioid bowel care
97.8

Utilization & Operations

Visits in last days of life
78.6%
Nurse care minutes / day
13.6
Per-beneficiary spending
$16492
Avg daily census
79 patients

Patient Mix

Cancer
27%
Dementia
22%
Heart disease
14%
Respiratory
10%
Stroke
5%

Data Sources

CCN
451579
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Longview, TX 75605

(903) 295-1680