Icon Hospice

For-Profit14 years operating

Garland, Texas — Dallas County

Icon Hospice is an established for-profit hospice provider that scores near the average overall, ranking in the 29th percentile in Texas. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Some measures not reported by this provider.

Wayven Quality Score

Average

Above 29% of hospices in Texas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of lifeNot reported
Pain screeningNot reported
Pain assessmentNot reported
Breathing difficulty screeningNot reported
Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

2 measures not reported

Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)80
Would recommend83
Timely care77
Team communication80
Respect90
Emotional & spiritual support88
Symptom management75
Caregiver training76
Treatment preferences documentedNot reported
Beliefs & values addressedNot reported

1 measure not reported

4

HCI Score

out of 10

29%

Percentile

in Texas

#765

State Rank

in Texas

HCI composite score4

State avg: 8.5

HIS composite scoreNot reported
Continuous care / inpatient days0
Gaps in nursing visits91.2
Nurse care minutes per day6.2

About this provider

Icon Hospice performs strongly in Family Support, placing them among the better providers in Texas.

Their Process Integrity scores are below average and worth discussing during an intake conversation.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
4 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
91.2
Nurse care minutes per day
6.2
Visits near death
60
Per-beneficiary spending
$35115

Process Quality Measures (HIS)

Composite score
Not reported
Treatment preferences
Not reported
Beliefs & values
Not reported
Pain screening
Not reported
Pain assessment
Not reported
Dyspnea screening
Not reported
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
Not reported
Nurse care minutes / day
6.2
Per-beneficiary spending
$35115
Avg daily census
9 patients

Patient Mix

Cancer
Not reported
Dementia
Not reported
Heart disease
Not reported
Respiratory
0%
Stroke
0%

Data Sources

CCN
671698
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Garland, TX 75041

(214) 553-5675