Custom Care Hospice
Dallas, Texas — Dallas County
Custom Care Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 91st percentile in Texas. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 91% of hospices in Texas
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 55.3
State avg: 92.7
State avg: 92.7
State avg: 92.7
State avg: 92.7
State avg: 92.7
Note: Family satisfaction scores are from the Texas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 92.7
State avg: 92.7
10
HCI Score
out of 10
91%
Percentile
in Texas
#100
State Rank
in Texas
State avg: 8.5
State avg: 92.7
About this provider
Custom Care Hospice performs strongly in Process Integrity, placing them among the better providers in Texas.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 0.1
- Gaps in nursing visits
- 47.8
- Nurse care minutes per day
- 11.5
- Visits near death
- 88.3
- Per-beneficiary spending
- $21184
Process Quality Measures (HIS)
- Composite score
- 98
- Treatment preferences
- 100
- Beliefs & values
- 99.1
- Pain screening
- 98.9
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 100
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 51.2%
- Nurse care minutes / day
- 11.5
- Per-beneficiary spending
- $21184
- Avg daily census
- 137 patients
Patient Mix
- Cancer
- 12%
- Dementia
- 46%
- Heart disease
- 17%
- Respiratory
- 4%
- Stroke
- 10%
Data Sources
- CCN
- 451635
- CMS Region
- 6
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.