Gentiva I

For-Profit9 years operating

Cleveland, Tennessee — Bradley County

Gentiva I is a for-profit hospice provider that scores well above average overall, ranking in the 44th percentile in Tennessee. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 44% of hospices in Tennessee

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life69.9

State avg: 66.8

Pain screening99.2

State avg: 98.4

Pain assessment100

State avg: 98.4

Breathing difficulty screening100

State avg: 98.4

Breathing difficulty treatment98.7

State avg: 98.4

Bowel care for pain medication patients96.8

State avg: 98.4

Note: Family satisfaction scores are from the Tennessee CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend86
Timely care80
Team communication83
Respect91
Emotional & spiritual support91
Symptom management77
Caregiver training77
Treatment preferences documented100

State avg: 98.4

Beliefs & values addressed100

State avg: 98.4

10

HCI Score

out of 10

44%

Percentile

in Tennessee

#34

State Rank

in Tennessee

HCI composite score10

State avg: 9.6

HIS composite score97.6

State avg: 98.4

Continuous care / inpatient days0.1
Gaps in nursing visits26.5
Nurse care minutes per day14

About this provider

Gentiva I performs strongly in Process Integrity, placing them among the better providers in Tennessee.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
26.5
Nurse care minutes per day
14
Visits near death
94.2
Per-beneficiary spending
$19915

Process Quality Measures (HIS)

Composite score
97.6
Treatment preferences
100
Beliefs & values
100
Pain screening
99.2
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
98.7
Opioid bowel care
96.8

Utilization & Operations

Visits in last days of life
69.9%
Nurse care minutes / day
14
Per-beneficiary spending
$19915
Avg daily census
78 patients

Patient Mix

Cancer
23%
Dementia
10%
Heart disease
27%
Respiratory
15%
Stroke
17%

Data Sources

CCN
441603
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Cleveland, TN 37312

(423) 458-6455