Nova Hospice
San Juan, Puerto Rico — San Juan County
Nova Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 49th percentile in Puerto Rico. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.
Wayven Quality Score
Excellent
Above 49% of hospices in Puerto Rico
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
2 measures not reported
State avg: 46.1
State avg: 89.4
State avg: 89.4
State avg: 89.4
Note: Family satisfaction scores are from the Puerto Rico CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 89.4
State avg: 89.4
8
HCI Score
out of 10
49%
Percentile
in Puerto Rico
#22
State Rank
in Puerto Rico
State avg: 8.1
State avg: 89.4
About this provider
Nova Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Puerto Rico.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 8 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 55.6
- Nurse care minutes per day
- 15.2
- Visits near death
- 93.3
- Per-beneficiary spending
- $12141
Process Quality Measures (HIS)
- Composite score
- 92
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 100
- Pain assessment
- 95.5
- Dyspnea screening
- 96
- Dyspnea treatment
- Not reported
- Opioid bowel care
- Not reported
Utilization & Operations
- Visits in last days of life
- 67.9%
- Nurse care minutes / day
- 15.2
- Per-beneficiary spending
- $12141
- Avg daily census
- 7 patients
Patient Mix
- Cancer
- Not reported
- Dementia
- 63%
- Heart disease
- Not reported
- Respiratory
- Not reported
- Stroke
- 0%
Data Sources
- CCN
- 401512
- CMS Region
- 2
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.