Heartland Hospice (york)

Non-Profit25 years operating

York, Pennsylvania — York County

Heartland Hospice (york) is an established non-profit hospice provider that scores well above average overall, ranking in the 68th percentile in Pennsylvania. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 68% of hospices in Pennsylvania

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life65.3

State avg: 61

Pain screening98.4

State avg: 92.8

Pain assessment99.1

State avg: 92.8

Breathing difficulty screening99.7

State avg: 92.8

Breathing difficulty treatment97.4

State avg: 92.8

Bowel care for pain medication patients97.6

State avg: 92.8

Note: Family satisfaction scores are from the Pennsylvania CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care79
Team communication82
Respect92
Emotional & spiritual support91
Symptom management75
Caregiver training75
Treatment preferences documented100

State avg: 92.8

Beliefs & values addressed99

State avg: 92.8

10

HCI Score

out of 10

68%

Percentile

in Pennsylvania

#59

State Rank

in Pennsylvania

HCI composite score10

State avg: 9

HIS composite score94.2

State avg: 92.8

Continuous care / inpatient days0.5
Gaps in nursing visits72
Nurse care minutes per day11.9

About this provider

Heartland Hospice (york) performs strongly in Process Integrity, placing them among the better providers in Pennsylvania.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.5
Gaps in nursing visits
72
Nurse care minutes per day
11.9
Visits near death
93.6
Per-beneficiary spending
$14358

Process Quality Measures (HIS)

Composite score
94.2
Treatment preferences
100
Beliefs & values
99
Pain screening
98.4
Pain assessment
99.1
Dyspnea screening
99.7
Dyspnea treatment
97.4
Opioid bowel care
97.6

Utilization & Operations

Visits in last days of life
65.3%
Nurse care minutes / day
11.9
Per-beneficiary spending
$14358
Avg daily census
76 patients

Patient Mix

Cancer
30%
Dementia
14%
Heart disease
19%
Respiratory
8%
Stroke
15%

Data Sources

CCN
391638
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

York, PA 17402

(717) 840-1002