Heritage Hospice, LLC

For-Profit14 years operating

New Kensington, Pennsylvania — Westmoreland County

Heritage Hospice, LLC is an established for-profit hospice provider that scores well above average overall, ranking in the 18th percentile in Pennsylvania. They perform particularly well in end-of-life presence and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 82% in Pennsylvania

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life74.1

State avg: 61

Pain screening98.4

State avg: 92.8

Pain assessment90.8

State avg: 92.8

Breathing difficulty screening99.2

State avg: 92.8

Breathing difficulty treatment90

State avg: 92.8

Bowel care for pain medication patients100

State avg: 92.8

Note: Family satisfaction scores are from the Pennsylvania CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care79
Team communication82
Respect92
Emotional & spiritual support91
Symptom management75
Caregiver training75
Treatment preferences documented100

State avg: 92.8

Beliefs & values addressed99.2

State avg: 92.8

8

HCI Score

out of 10

18%

Percentile

in Pennsylvania

#150

State Rank

in Pennsylvania

HCI composite score8

State avg: 9

HIS composite score88.4

State avg: 92.8

Continuous care / inpatient days0
Gaps in nursing visits49
Nurse care minutes per day13.2

About this provider

Heritage Hospice, LLC performs strongly in Comfort & Pain Management, placing them among the better providers in Pennsylvania.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
49
Nurse care minutes per day
13.2
Visits near death
94.2
Per-beneficiary spending
$17405

Process Quality Measures (HIS)

Composite score
88.4
Treatment preferences
100
Beliefs & values
99.2
Pain screening
98.4
Pain assessment
90.8
Dyspnea screening
99.2
Dyspnea treatment
90
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
74.1%
Nurse care minutes / day
13.2
Per-beneficiary spending
$17405
Avg daily census
39 patients

Patient Mix

Cancer
23%
Dementia
30%
Heart disease
18%
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
391736
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

New Kensington, PA 15068

(724) 334-6600