Choices Healthcare

Non-Profit40 years operating

Lancaster, Pennsylvania — Lancaster County

Choices Healthcare is an established non-profit hospice provider that scores well above average overall, ranking in the 66th percentile in Pennsylvania. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 66% of hospices in Pennsylvania

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life59.6

State avg: 61

Pain screening98.3

State avg: 92.8

Pain assessment98

State avg: 92.8

Breathing difficulty screening99.4

State avg: 92.8

Breathing difficulty treatment98.7

State avg: 92.8

Bowel care for pain medication patients96.3

State avg: 92.8

Note: Family satisfaction scores are from the Pennsylvania CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care79
Team communication82
Respect92
Emotional & spiritual support91
Symptom management75
Caregiver training75
Treatment preferences documented97.1

State avg: 92.8

Beliefs & values addressed96.7

State avg: 92.8

10

HCI Score

out of 10

66%

Percentile

in Pennsylvania

#62

State Rank

in Pennsylvania

HCI composite score10

State avg: 9

HIS composite score91.3

State avg: 92.8

Continuous care / inpatient days1.9
Gaps in nursing visits51.9
Nurse care minutes per day16.2

About this provider

Choices Healthcare performs strongly in Process Integrity, placing them among the better providers in Pennsylvania.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
1.9
Gaps in nursing visits
51.9
Nurse care minutes per day
16.2
Visits near death
95.7
Per-beneficiary spending
$10563

Process Quality Measures (HIS)

Composite score
91.3
Treatment preferences
97.1
Beliefs & values
96.7
Pain screening
98.3
Pain assessment
98
Dyspnea screening
99.4
Dyspnea treatment
98.7
Opioid bowel care
96.3

Utilization & Operations

Visits in last days of life
59.6%
Nurse care minutes / day
16.2
Per-beneficiary spending
$10563
Avg daily census
404 patients

Patient Mix

Cancer
32%
Dementia
12%
Heart disease
18%
Respiratory
13%
Stroke
10%

Data Sources

CCN
391515
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Lancaster, PA 17604

(717) 295-3900