Heartland Hospice (erie)

For-Profit19 years operating

Erie, Pennsylvania — Erie County

Heartland Hospice (erie) is an established for-profit hospice provider that scores well above average overall, ranking in the 12th percentile in Pennsylvania. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 88% in Pennsylvania

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life65.8

State avg: 61

Pain screening97.2

State avg: 92.8

Pain assessment100

State avg: 92.8

Breathing difficulty screening98.6

State avg: 92.8

Breathing difficulty treatment97.4

State avg: 92.8

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Pennsylvania CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care79
Team communication82
Respect92
Emotional & spiritual support91
Symptom management75
Caregiver training75
Treatment preferences documented100

State avg: 92.8

Beliefs & values addressed100

State avg: 92.8

7

HCI Score

out of 10

12%

Percentile

in Pennsylvania

#161

State Rank

in Pennsylvania

HCI composite score7

State avg: 9

HIS composite score94.4

State avg: 92.8

Continuous care / inpatient days0
Gaps in nursing visits50.9
Nurse care minutes per day12

About this provider

Heartland Hospice (erie) performs strongly in Comfort & Pain Management, placing them among the better providers in Pennsylvania.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
7 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
50.9
Nurse care minutes per day
12
Visits near death
95.5
Per-beneficiary spending
$18400

Process Quality Measures (HIS)

Composite score
94.4
Treatment preferences
100
Beliefs & values
100
Pain screening
97.2
Pain assessment
100
Dyspnea screening
98.6
Dyspnea treatment
97.4
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
65.8%
Nurse care minutes / day
12
Per-beneficiary spending
$18400
Avg daily census
22 patients

Patient Mix

Cancer
22%
Dementia
13%
Heart disease
16%
Respiratory
Not reported
Stroke
24%

Data Sources

CCN
391676
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Erie, PA 16505

(814) 878-5990