Family Pillars Hospice Inc.

For-Profit9 years operating

Bethlehem, Pennsylvania — Lehigh County

Family Pillars Hospice Inc. is a for-profit hospice provider that scores well above average overall, ranking in the 17th percentile in Pennsylvania. They perform particularly well in end-of-life presence and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 83% in Pennsylvania

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life64.1

State avg: 61

Pain screening91.9

State avg: 92.8

Pain assessment96.6

State avg: 92.8

Breathing difficulty screening94.3

State avg: 92.8

Breathing difficulty treatment98.4

State avg: 92.8

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Pennsylvania CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care79
Team communication82
Respect92
Emotional & spiritual support91
Symptom management75
Caregiver training75
Treatment preferences documented94.3

State avg: 92.8

Beliefs & values addressed74.6

State avg: 92.8

8

HCI Score

out of 10

17%

Percentile

in Pennsylvania

#152

State Rank

in Pennsylvania

HCI composite score8

State avg: 9

HIS composite score69.9

State avg: 92.8

Continuous care / inpatient days0
Gaps in nursing visits76
Nurse care minutes per day12.6

About this provider

Family Pillars Hospice Inc. performs strongly in Comfort & Pain Management, placing them among the better providers in Pennsylvania.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
76
Nurse care minutes per day
12.6
Visits near death
94.5
Per-beneficiary spending
$21194

Process Quality Measures (HIS)

Composite score
69.9
Treatment preferences
94.3
Beliefs & values
74.6
Pain screening
91.9
Pain assessment
96.6
Dyspnea screening
94.3
Dyspnea treatment
98.4
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
64.1%
Nurse care minutes / day
12.6
Per-beneficiary spending
$21194
Avg daily census
62 patients

Patient Mix

Cancer
17%
Dementia
31%
Heart disease
23%
Respiratory
7%
Stroke
12%

Data Sources

CCN
391757
CMS Region
3

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Bethlehem, PA 18017

(610) 372-4400