Caretenders Hospice

Other14 years operating

Richfield, Ohio — Summit County

Caretenders Hospice is an established hospice provider that scores well above average overall, ranking in the 22nd percentile in Ohio. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Excellent

In the bottom 78% in Ohio

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life77.3

State avg: 63.1

Pain screening100

State avg: 94

Pain assessment100

State avg: 94

Breathing difficulty screening100

State avg: 94

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication81
Respect91
Emotional & spiritual support91
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 94

Beliefs & values addressed100

State avg: 94

8

HCI Score

out of 10

22%

Percentile

in Ohio

#132

State Rank

in Ohio

HCI composite score8

State avg: 9.3

HIS composite score100

State avg: 94

Continuous care / inpatient days0
Gaps in nursing visits47.4
Nurse care minutes per day14.3

About this provider

Caretenders Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Ohio.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
47.4
Nurse care minutes per day
14.3
Visits near death
95.9
Per-beneficiary spending
$15191

Process Quality Measures (HIS)

Composite score
100
Treatment preferences
100
Beliefs & values
100
Pain screening
100
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
77.3%
Nurse care minutes / day
14.3
Per-beneficiary spending
$15191
Avg daily census
11 patients

Patient Mix

Cancer
Not reported
Dementia
27%
Heart disease
Not reported
Respiratory
Not reported
Stroke
0%

Data Sources

CCN
361658
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Richfield, OH 44286

(440) 892-6212