Mercy Health-New Life Hospice

Non-Profit32 years operating

Lorain, Ohio — Lorain County

Mercy Health-New Life Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 68th percentile in Ohio. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 68% of hospices in Ohio

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life61.2

State avg: 63.1

Pain screening99.8

State avg: 94

Pain assessment97.2

State avg: 94

Breathing difficulty screening100

State avg: 94

Breathing difficulty treatment100

State avg: 94

Bowel care for pain medication patients98.8

State avg: 94

Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication81
Respect91
Emotional & spiritual support91
Symptom management73
Caregiver training73
Treatment preferences documented99.5

State avg: 94

Beliefs & values addressed97.9

State avg: 94

10

HCI Score

out of 10

68%

Percentile

in Ohio

#54

State Rank

in Ohio

HCI composite score10

State avg: 9.3

HIS composite score96.3

State avg: 94

Continuous care / inpatient days2.2
Gaps in nursing visits74.2
Nurse care minutes per day21.2

About this provider

Mercy Health-New Life Hospice performs strongly in Process Integrity, placing them among the better providers in Ohio.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
2.2
Gaps in nursing visits
74.2
Nurse care minutes per day
21.2
Visits near death
92.2
Per-beneficiary spending
$8731

Process Quality Measures (HIS)

Composite score
96.3
Treatment preferences
99.5
Beliefs & values
97.9
Pain screening
99.8
Pain assessment
97.2
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
98.8

Utilization & Operations

Visits in last days of life
61.2%
Nurse care minutes / day
21.2
Per-beneficiary spending
$8731
Avg daily census
52 patients

Patient Mix

Cancer
24%
Dementia
9%
Heart disease
10%
Respiratory
18%
Stroke
18%

Data Sources

CCN
361563
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Lorain, OH 44053

(440) 960-4555