Heartland Hospice

For-Profit31 years operating

Independence, Ohio — Cuyahoga County

Heartland Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 83rd percentile in Ohio. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 83% of hospices in Ohio

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life61.1

State avg: 63.1

Pain screening99.7

State avg: 94

Pain assessment99.2

State avg: 94

Breathing difficulty screening99.7

State avg: 94

Breathing difficulty treatment99.2

State avg: 94

Bowel care for pain medication patients100

State avg: 94

Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication81
Respect91
Emotional & spiritual support91
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 94

Beliefs & values addressed100

State avg: 94

10

HCI Score

out of 10

83%

Percentile

in Ohio

#29

State Rank

in Ohio

HCI composite score10

State avg: 9.3

HIS composite score99.1

State avg: 94

Continuous care / inpatient days0
Gaps in nursing visits73.8
Nurse care minutes per day10.1

About this provider

Heartland Hospice performs strongly in Process Integrity, placing them among the better providers in Ohio.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
73.8
Nurse care minutes per day
10.1
Visits near death
90.2
Per-beneficiary spending
$21918

Process Quality Measures (HIS)

Composite score
99.1
Treatment preferences
100
Beliefs & values
100
Pain screening
99.7
Pain assessment
99.2
Dyspnea screening
99.7
Dyspnea treatment
99.2
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
61.1%
Nurse care minutes / day
10.1
Per-beneficiary spending
$21918
Avg daily census
119 patients

Patient Mix

Cancer
14%
Dementia
32%
Heart disease
17%
Respiratory
16%
Stroke
12%

Data Sources

CCN
361584
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Independence, OH 44131

(216) 520-0765