Zusman Community Hospice

Non-Profit23 years operating

Columbus, Ohio — Franklin County

Zusman Community Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 51st percentile in Ohio. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 51% of hospices in Ohio

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life60.5

State avg: 63.1

Pain screening87

State avg: 94

Pain assessment94.9

State avg: 94

Breathing difficulty screening99.6

State avg: 94

Breathing difficulty treatment95.5

State avg: 94

Bowel care for pain medication patients100

State avg: 94

Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication81
Respect91
Emotional & spiritual support91
Symptom management73
Caregiver training73
Treatment preferences documented99.6

State avg: 94

Beliefs & values addressed99.6

State avg: 94

10

HCI Score

out of 10

51%

Percentile

in Ohio

#83

State Rank

in Ohio

HCI composite score10

State avg: 9.3

HIS composite score82.6

State avg: 94

Continuous care / inpatient days0.3
Gaps in nursing visits40.1
Nurse care minutes per day16.9

About this provider

Zusman Community Hospice performs strongly in Process Integrity, placing them among the better providers in Ohio.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
40.1
Nurse care minutes per day
16.9
Visits near death
91.9
Per-beneficiary spending
$18244

Process Quality Measures (HIS)

Composite score
82.6
Treatment preferences
99.6
Beliefs & values
99.6
Pain screening
87
Pain assessment
94.9
Dyspnea screening
99.6
Dyspnea treatment
95.5
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
60.5%
Nurse care minutes / day
16.9
Per-beneficiary spending
$18244
Avg daily census
75 patients

Patient Mix

Cancer
26%
Dementia
35%
Heart disease
14%
Respiratory
6%
Stroke
7%

Data Sources

CCN
361612
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Columbus, OH 43209

(614) 559-0350