Heartland Hospice

For-Profit21 years operating

Columbus, Ohio — Franklin County

Heartland Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 43rd percentile in Ohio. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Above 43% of hospices in Ohio

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life64.8

State avg: 63.1

Pain screening99.9

State avg: 94

Pain assessment99.4

State avg: 94

Breathing difficulty screening100

State avg: 94

Breathing difficulty treatment99.9

State avg: 94

Bowel care for pain medication patients100

State avg: 94

Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication81
Respect91
Emotional & spiritual support91
Symptom management73
Caregiver training73
Treatment preferences documented99.9

State avg: 94

Beliefs & values addressed99.8

State avg: 94

9

HCI Score

out of 10

43%

Percentile

in Ohio

#96

State Rank

in Ohio

HCI composite score9

State avg: 9.3

HIS composite score99.4

State avg: 94

Continuous care / inpatient days0.1
Gaps in nursing visits64.3
Nurse care minutes per day12.4

About this provider

Heartland Hospice performs strongly in Process Integrity, placing them among the better providers in Ohio.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
64.3
Nurse care minutes per day
12.4
Visits near death
93.5
Per-beneficiary spending
$24487

Process Quality Measures (HIS)

Composite score
99.4
Treatment preferences
99.9
Beliefs & values
99.8
Pain screening
99.9
Pain assessment
99.4
Dyspnea screening
100
Dyspnea treatment
99.9
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
64.8%
Nurse care minutes / day
12.4
Per-beneficiary spending
$24487
Avg daily census
401 patients

Patient Mix

Cancer
16%
Dementia
30%
Heart disease
20%
Respiratory
14%
Stroke
10%

Data Sources

CCN
361620
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Columbus, OH 43229

(614) 840-9856