Hospice of the Western Reserve, Inc.
Cleveland, Ohio — Cuyahoga County
Hospice of the Western Reserve, Inc. is an established non-profit hospice provider that scores well above average overall, ranking in the 76th percentile in Ohio. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.
Wayven Quality Score
Excellent
Better than 76% of hospices in Ohio
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 63.1
State avg: 94
State avg: 94
State avg: 94
State avg: 94
State avg: 94
Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 94
State avg: 94
10
HCI Score
out of 10
76%
Percentile
in Ohio
#41
State Rank
in Ohio
State avg: 9.3
State avg: 94
About this provider
Hospice of the Western Reserve, Inc. performs strongly in Process Integrity, placing them among the better providers in Ohio.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 2.3
- Gaps in nursing visits
- 72.5
- Nurse care minutes per day
- 15.4
- Visits near death
- 92.4
- Per-beneficiary spending
- $15163
Process Quality Measures (HIS)
- Composite score
- 97.8
- Treatment preferences
- 99.5
- Beliefs & values
- 99.3
- Pain screening
- 98.8
- Pain assessment
- 99.5
- Dyspnea screening
- 99.5
- Dyspnea treatment
- 99.9
- Opioid bowel care
- 98.9
Utilization & Operations
- Visits in last days of life
- 43.5%
- Nurse care minutes / day
- 15.4
- Per-beneficiary spending
- $15163
- Avg daily census
- 822 patients
Patient Mix
- Cancer
- 29%
- Dementia
- 18%
- Heart disease
- 18%
- Respiratory
- 9%
- Stroke
- 13%
Data Sources
- CCN
- 361503
- CMS Region
- 5
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.