Hospice of the Western Reserve at University Hosp

Non-Profit12 years operating

Cleveland, Ohio — Cuyahoga County

Hospice of the Western Reserve at University Hosp is an established non-profit hospice provider that scores well above average overall, ranking in the 40th percentile in Ohio. They perform particularly well in clinical care practices and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Above 40% of hospices in Ohio

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life37.3

State avg: 63.1

Pain screening99.1

State avg: 94

Pain assessment99.6

State avg: 94

Breathing difficulty screening99.7

State avg: 94

Breathing difficulty treatment99.9

State avg: 94

Bowel care for pain medication patients99.4

State avg: 94

Note: Family satisfaction scores are from the Ohio CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)81
Would recommend84
Timely care78
Team communication81
Respect91
Emotional & spiritual support91
Symptom management73
Caregiver training73
Treatment preferences documented99.9

State avg: 94

Beliefs & values addressed99.7

State avg: 94

9

HCI Score

out of 10

40%

Percentile

in Ohio

#101

State Rank

in Ohio

HCI composite score9

State avg: 9.3

HIS composite score98.5

State avg: 94

Continuous care / inpatient days6.3
Gaps in nursing visits70.4
Nurse care minutes per day15.5

About this provider

Hospice of the Western Reserve at University Hosp performs strongly in Process Integrity, placing them among the better providers in Ohio.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
6.3
Gaps in nursing visits
70.4
Nurse care minutes per day
15.5
Visits near death
94
Per-beneficiary spending
$10333

Process Quality Measures (HIS)

Composite score
98.5
Treatment preferences
99.9
Beliefs & values
99.7
Pain screening
99.1
Pain assessment
99.6
Dyspnea screening
99.7
Dyspnea treatment
99.9
Opioid bowel care
99.4

Utilization & Operations

Visits in last days of life
37.3%
Nurse care minutes / day
15.5
Per-beneficiary spending
$10333
Avg daily census
347 patients

Patient Mix

Cancer
30%
Dementia
12%
Heart disease
17%
Respiratory
14%
Stroke
13%

Data Sources

CCN
361678
CMS Region
5

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Cleveland, OH 44110

(216) 383-2222