Firsthealth Hospice
West End, North Carolina — Moore County
Firsthealth Hospice is an established non-profit hospice provider that scores well above average overall, ranking in the 77th percentile in North Carolina. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
Better than 77% of hospices in North Carolina
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 65.4
State avg: 96.6
State avg: 96.6
State avg: 96.6
State avg: 96.6
State avg: 96.6
Note: Family satisfaction scores are from the North Carolina CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 96.6
State avg: 96.6
10
HCI Score
out of 10
77%
Percentile
in North Carolina
#18
State Rank
in North Carolina
State avg: 9.5
State avg: 96.6
About this provider
Firsthealth Hospice performs strongly in Process Integrity, placing them among the better providers in North Carolina.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 10 / 10
- Continuous care / inpatient days
- 2.9
- Gaps in nursing visits
- 28.8
- Nurse care minutes per day
- 9.8
- Visits near death
- 97.7
- Per-beneficiary spending
- $12591
Process Quality Measures (HIS)
- Composite score
- 99.6
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 100
- Pain assessment
- 99.8
- Dyspnea screening
- 99.9
- Dyspnea treatment
- 99.5
- Opioid bowel care
- 100
Utilization & Operations
- Visits in last days of life
- 70.3%
- Nurse care minutes / day
- 9.8
- Per-beneficiary spending
- $12591
- Avg daily census
- 159 patients
Patient Mix
- Cancer
- 28%
- Dementia
- 10%
- Heart disease
- 11%
- Respiratory
- 10%
- Stroke
- 21%
Data Sources
- CCN
- 341534
- CMS Region
- 4
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.