Novant Health Hospice
Salisbury, North Carolina — Rowan County
Novant Health Hospice is a non-profit hospice provider that scores well above average overall, ranking in the 17th percentile in North Carolina. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
In the bottom 83% in North Carolina
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 65.4
State avg: 96.6
State avg: 96.6
State avg: 96.6
State avg: 96.6
State avg: 96.6
Note: Family satisfaction scores are from the North Carolina CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 96.6
State avg: 96.6
9
HCI Score
out of 10
17%
Percentile
in North Carolina
#63
State Rank
in North Carolina
State avg: 9.5
State avg: 96.6
About this provider
Novant Health Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in North Carolina.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 9 / 10
- Continuous care / inpatient days
- 11.1
- Gaps in nursing visits
- 69.4
- Nurse care minutes per day
- 10.5
- Visits near death
- 99.7
- Per-beneficiary spending
- $6238
Process Quality Measures (HIS)
- Composite score
- 99.2
- Treatment preferences
- 100
- Beliefs & values
- 99.8
- Pain screening
- 100
- Pain assessment
- 99.4
- Dyspnea screening
- 99.8
- Dyspnea treatment
- 100
- Opioid bowel care
- 99.7
Utilization & Operations
- Visits in last days of life
- 70.5%
- Nurse care minutes / day
- 10.5
- Per-beneficiary spending
- $6238
- Avg daily census
- 51 patients
Patient Mix
- Cancer
- 16%
- Dementia
- 8%
- Heart disease
- 14%
- Respiratory
- 20%
- Stroke
- 6%
Data Sources
- CCN
- 341601
- CMS Region
- 4
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.