Heartland Hospice (raleigh )

For-Profit22 years operating

Raleigh, North Carolina — Wake County

Heartland Hospice (raleigh ) is an established for-profit hospice provider that scores well above average overall, ranking in the 47th percentile in North Carolina. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Above 47% of hospices in North Carolina

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life48

State avg: 65.4

Pain screening99.5

State avg: 96.6

Pain assessment98.5

State avg: 96.6

Breathing difficulty screening99.6

State avg: 96.6

Breathing difficulty treatment97.1

State avg: 96.6

Bowel care for pain medication patients99.7

State avg: 96.6

Note: Family satisfaction scores are from the North Carolina CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care80
Team communication84
Respect92
Emotional & spiritual support91
Symptom management77
Caregiver training78
Treatment preferences documented100

State avg: 96.6

Beliefs & values addressed99.8

State avg: 96.6

10

HCI Score

out of 10

47%

Percentile

in North Carolina

#41

State Rank

in North Carolina

HCI composite score10

State avg: 9.5

HIS composite score96.5

State avg: 96.6

Continuous care / inpatient days0.3
Gaps in nursing visits69.5
Nurse care minutes per day10.4

About this provider

Heartland Hospice (raleigh ) performs strongly in Process Integrity, placing them among the better providers in North Carolina.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
69.5
Nurse care minutes per day
10.4
Visits near death
91.2
Per-beneficiary spending
$18171

Process Quality Measures (HIS)

Composite score
96.5
Treatment preferences
100
Beliefs & values
99.8
Pain screening
99.5
Pain assessment
98.5
Dyspnea screening
99.6
Dyspnea treatment
97.1
Opioid bowel care
99.7

Utilization & Operations

Visits in last days of life
48%
Nurse care minutes / day
10.4
Per-beneficiary spending
$18171
Avg daily census
339 patients

Patient Mix

Cancer
26%
Dementia
20%
Heart disease
18%
Respiratory
10%
Stroke
13%

Data Sources

CCN
341587
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Raleigh, NC 27609

(919) 877-9959