Mountain Valley Hospice & Palliative Care

Non-Profit36 years operating

Dobson, North Carolina — Surry County

Mountain Valley Hospice & Palliative Care is an established non-profit hospice provider that scores well above average overall, ranking in the 59th percentile in North Carolina. They perform particularly well in clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 59% of hospices in North Carolina

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life62.2

State avg: 65.4

Pain screening99.9

State avg: 96.6

Pain assessment98.2

State avg: 96.6

Breathing difficulty screening100

State avg: 96.6

Breathing difficulty treatment99.3

State avg: 96.6

Bowel care for pain medication patients98.3

State avg: 96.6

Note: Family satisfaction scores are from the North Carolina CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care80
Team communication84
Respect92
Emotional & spiritual support91
Symptom management77
Caregiver training78
Treatment preferences documented99.9

State avg: 96.6

Beliefs & values addressed99.7

State avg: 96.6

10

HCI Score

out of 10

59%

Percentile

in North Carolina

#32

State Rank

in North Carolina

HCI composite score10

State avg: 9.5

HIS composite score98

State avg: 96.6

Continuous care / inpatient days3.7
Gaps in nursing visits75.6
Nurse care minutes per day12.8

About this provider

Mountain Valley Hospice & Palliative Care performs strongly in Process Integrity, placing them among the better providers in North Carolina.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
3.7
Gaps in nursing visits
75.6
Nurse care minutes per day
12.8
Visits near death
96.7
Per-beneficiary spending
$14949

Process Quality Measures (HIS)

Composite score
98
Treatment preferences
99.9
Beliefs & values
99.7
Pain screening
99.9
Pain assessment
98.2
Dyspnea screening
100
Dyspnea treatment
99.3
Opioid bowel care
98.3

Utilization & Operations

Visits in last days of life
62.2%
Nurse care minutes / day
12.8
Per-beneficiary spending
$14949
Avg daily census
309 patients

Patient Mix

Cancer
23%
Dementia
17%
Heart disease
13%
Respiratory
16%
Stroke
16%

Data Sources

CCN
341546
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Dobson, NC 27017

(336) 789-2922