Novant Health Hospice and Palliative Care A Depart
Charlotte, North Carolina — Mecklenburg County
Novant Health Hospice and Palliative Care A Depart is an established non-profit hospice provider that scores well above average overall, ranking in the 19th percentile in North Carolina. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Wayven Quality Score
Excellent
In the bottom 81% in North Carolina
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
State avg: 65.4
State avg: 96.6
State avg: 96.6
State avg: 96.6
State avg: 96.6
State avg: 96.6
Note: Family satisfaction scores are from the North Carolina CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 96.6
State avg: 96.6
9
HCI Score
out of 10
19%
Percentile
in North Carolina
#62
State Rank
in North Carolina
State avg: 9.5
State avg: 96.6
About this provider
Novant Health Hospice and Palliative Care A Depart performs strongly in Comfort & Pain Management, placing them among the better providers in North Carolina.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 9 / 10
- Continuous care / inpatient days
- 8.7
- Gaps in nursing visits
- 58.7
- Nurse care minutes per day
- 13.2
- Visits near death
- 99.9
- Per-beneficiary spending
- $7057
Process Quality Measures (HIS)
- Composite score
- 99.9
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 100
- Pain assessment
- 100
- Dyspnea screening
- 100
- Dyspnea treatment
- 100
- Opioid bowel care
- 99.8
Utilization & Operations
- Visits in last days of life
- 78%
- Nurse care minutes / day
- 13.2
- Per-beneficiary spending
- $7057
- Avg daily census
- 88 patients
Patient Mix
- Cancer
- 27%
- Dementia
- 8%
- Heart disease
- 13%
- Respiratory
- 11%
- Stroke
- 9%
Data Sources
- CCN
- 341575
- CMS Region
- 4
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.