Hospice at Lourdes, the

Non-Profit42 years operating

Vestal, New York — Broome County

Hospice at Lourdes, the is an established non-profit hospice provider that scores well above average overall, ranking in the 26th percentile in New York. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Above 26% of hospices in New York

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life62.2

State avg: 50.8

Pain screening99.4

State avg: 95.5

Pain assessment97.3

State avg: 95.5

Breathing difficulty screening98.7

State avg: 95.5

Breathing difficulty treatment99.1

State avg: 95.5

Bowel care for pain medication patients97.1

State avg: 95.5

Note: Family satisfaction scores are from the New York CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care81
Team communication85
Respect93
Emotional & spiritual support91
Symptom management77
Caregiver training79
Treatment preferences documented100

State avg: 95.5

Beliefs & values addressed99.7

State avg: 95.5

9

HCI Score

out of 10

26%

Percentile

in New York

#30

State Rank

in New York

HCI composite score9

State avg: 9.2

HIS composite score95.1

State avg: 95.5

Continuous care / inpatient days0.1
Gaps in nursing visits47.9
Nurse care minutes per day15.7

About this provider

Hospice at Lourdes, the performs strongly in Process Integrity, placing them among the better providers in New York.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
47.9
Nurse care minutes per day
15.7
Visits near death
93.8
Per-beneficiary spending
$7950

Process Quality Measures (HIS)

Composite score
95.1
Treatment preferences
100
Beliefs & values
99.7
Pain screening
99.4
Pain assessment
97.3
Dyspnea screening
98.7
Dyspnea treatment
99.1
Opioid bowel care
97.1

Utilization & Operations

Visits in last days of life
62.2%
Nurse care minutes / day
15.7
Per-beneficiary spending
$7950
Avg daily census
84 patients

Patient Mix

Cancer
39%
Dementia
16%
Heart disease
16%
Respiratory
9%
Stroke
3%

Data Sources

CCN
331505
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Vestal, NY 13850

(607) 798-5692