Rochester Regional Health Hospice Care

Non-Profit41 years operating

Rochester, New York — Monroe County

Rochester Regional Health Hospice Care is an established non-profit hospice provider that scores well above average overall, ranking in the 82nd percentile in New York. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 82% of hospices in New York

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life67.5

State avg: 50.8

Pain screening99.6

State avg: 95.5

Pain assessment99.1

State avg: 95.5

Breathing difficulty screening99.9

State avg: 95.5

Breathing difficulty treatment98.8

State avg: 95.5

Bowel care for pain medication patients99.9

State avg: 95.5

Note: Family satisfaction scores are from the New York CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend88
Timely care81
Team communication85
Respect93
Emotional & spiritual support91
Symptom management77
Caregiver training79
Treatment preferences documented100

State avg: 95.5

Beliefs & values addressed100

State avg: 95.5

10

HCI Score

out of 10

82%

Percentile

in New York

#8

State Rank

in New York

HCI composite score10

State avg: 9.2

HIS composite score98.7

State avg: 95.5

Continuous care / inpatient days2.8
Gaps in nursing visits41.3
Nurse care minutes per day12.8

About this provider

Rochester Regional Health Hospice Care performs strongly in Process Integrity, placing them among the better providers in New York.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
2.8
Gaps in nursing visits
41.3
Nurse care minutes per day
12.8
Visits near death
94.4
Per-beneficiary spending
$9503

Process Quality Measures (HIS)

Composite score
98.7
Treatment preferences
100
Beliefs & values
100
Pain screening
99.6
Pain assessment
99.1
Dyspnea screening
99.9
Dyspnea treatment
98.8
Opioid bowel care
99.9

Utilization & Operations

Visits in last days of life
67.5%
Nurse care minutes / day
12.8
Per-beneficiary spending
$9503
Avg daily census
269 patients

Patient Mix

Cancer
25%
Dementia
34%
Heart disease
10%
Respiratory
8%
Stroke
4%

Data Sources

CCN
331506
CMS Region
2

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Rochester, NY 14607

(585) 214-1000